Zipcar phoenix for free#
Zipcar phoenix how to#
Zipcar phoenix driver#

The customer service at ZipCar is really poor. I joined Zipcar because I work at ASU and I thought it might be convenient to be able to rent something by the hour. I’ve actually called a couple of the Zipcars mine and have gone out of my way to reserve certain models.

Zipcar phoenix for free#

For all these minor incidents, I called the Zipcar number and after weeding through options on the automated call center (slightly annoying – I just want to be connected to a rep!) I finally got compensated for all my troubles, yay! :-) Additionally, I’ve compared prices with regular car rental companies and when their prices average to $ 55 a day + under 25 fee + insurance + no gas for free the amount comes out to be about the same… Overall, Zipcar is super convenient and I’ve always thoroughly enjoyed the cars.

Zipcar phoenix driver#

Another incident the previous driver parked the car in the wrong lot and I had lost 20 minutes on my reservation. Another incident I had was getting lost finding the car, and that was extremely frustrating (but maybe that’s my fault, not Zipcar).

I was pretty shocked Zipcars came in that condition – especially after a year of using very clean and like-new cars – so I called customer service to report the issue and try to switch to a different car. shoe marks all over dashboard, stained seats, garbage in the back, sticky steering wheel, broken ipod touch) with a broken arm rest. Minor problems? Kind of: I just rented a car for the weekend and it was the *first* time I got a dirty Zipcar (i.e. (This review is for Zipcar in general, not just this location.) I’ve been using Zipcar for about a year now (I know because I was just charged the $ 35 annual fee) and it has never given me any major problems. Recommend, especially with the brand-new car! Overall, a great rental experience - the friend that was with me said he thought that the Zipcar experience would work very well for other friends of ours too.

Zipcar phoenix how to#

Called into Zipcar customer service for instructions, customer service rep was friendly, efficient, and pleasant - and provided me with instructions on how to handle the parking lot situation. Only moment of stress is that when I returned the car, the parking lot was unattended and the ticketing machine was not working - neither of which was Zipcar’s fault. Five minutes later, the new Focus (named Heidi) was sparkling clean outside and inside. Since the car still had lots of gas in it, I decided that the more effective thing to do was to wash the red dirt off of it, so off to the self-serve carwash. Ran errands and went out to a nice dinner with a friend. The only issue with the car was that the outside of the car was covered in red dust - someone must have been to Sedona in it! So, followed the directions on the website and drove the car off the parking lot after checking out with the parking attendant. The car was in the location promised and had nearly a full tank of gas in the car (thank you, my fellow Zipster who previously had the car for filling the tank!). The car I had reserved via the Zipcar website was parked at the above-mentioned lot at Filmore and 2 nd Street as promised - it was a BRAND-NEW Ford Focus with only 4000 miles on the odometer. This review specifically covers my very first «Zipster» experience from Zipcar’s Central Phoenix location ( UCENT 2 parking lot at ASU Downtown).